Privacy Policy

Mobile Application Privacy Policy

This section applies specifically to the GNDU's Online mobile application ("the App") available for download on Google Play. It outlines our data handling practices, requested permissions, and security measures in compliance with Google Play Developer Policies.

1. Information We Collect and How We Use It

• Student Profile & Account Data: Name, student ID, and registered email address, used to verify enrollment, manage student logins, and display personalized academic records.
• Academic Progress & App Activity: Course access and learning progress, used to save your study progression and display completion status.
• Device Identifiers: Anonymous device tokens used solely to deliver important academic announcements, class reminders, and exam notifications.
• Location Information: Accessed only when permitted by the user to ensure secure account access and prevent unauthorized logins.
• Fee Information: Installment records and payment statuses. Online fee payments are processed securely through accredited payment gateways and no banking details are stored on our servers.

2. Permissions Requested

• Notifications: To send timely academic updates, lecture reminders, and exam alerts. You can change this permission at any time in your device settings.
• Location: Used strictly for session security and authentication. You can enable or disable location access via device settings at any time.

3. Data Security and Encryption

All data transmitted between the App and our backend servers is encrypted in transit using industry-standard HTTPS/SSL (Secure Socket Layer) protocols. Student records are stored securely with strict access control restricted to authorized university administrative personnel.

4. Third-Party Sharing

We do not sell, rent, or trade your personal data to third parties for promotional or marketing purposes. Information is shared only with trusted infrastructure providers necessary for app operations (such as notification delivery and authorized payment gateways for fee transactions).

5. Data Retention and Deletion

Student academic data and learning records are maintained in accordance with university academic guidelines. If you have questions regarding your data or wish to request data correction or account assistance, you can reach our support team at contact-us@gndu-online.in.

6. Children's Privacy

The App is intended for enrolled university students and faculty, and is not directed at children under 13. We do not knowingly collect personal information from children.

Information Collection and Use

GNDU is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. GNDU collects information from our users at several different points on our website.

Our website offers several opportunities for visitors to register for promotional and informational mailings, online webinars and resources, and for assistance in evaluating our programs and course offerings. These registration forms enable users to opt-in to GNDU's mailing lists and require users to provide contact information such as name, mobile phone number, and email address. We use this information to send details about our programs, services, and updates. Notice is provided at the point of collection so users can choose whether or not they consent to the usage terms. Users who wish to withdraw their participation may opt-out of receiving future communications at any time.

We also track activity on our website through log files stored on our web servers. This may include information such as IP address, browser type and version, pages viewed, how users reached our site, and the links they click when leaving the site. This information helps us provide a personalized web experience, offer technical support, diagnose server issues, administer the website, and improve our services.

Security and Privacy

We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, along with carefully developed security procedures to protect your information from loss, misuse, or unauthorized alteration. When we collect sensitive account information such as credit card numbers, we protect its transmission through encryption technologies such as the Secure Socket Layer (SSL) protocol.

GNDU reinforces the importance of security and privacy among its employees. Our staff are trained and required to safeguard your information, and access to personal information is restricted only to employees and authorized agents who require it for legitimate business purposes. We also implement physical, electronic, and procedural safeguards and periodically review our security practices using both internal and external resources.

We will never share, sell, or rent your personal information to third parties for their promotional use. In some cases, we may work with trusted third-party service providers to assist us in serving you, such as providing customer support. These providers are contractually required to maintain the confidentiality of your information and are prohibited from using it for their own purposes. We may also share information with partners who introduced you to GNDU’s services for administrative purposes. Additionally, we may disclose personal information when required by law, regulation, legal process, or when necessary to cooperate with regulatory or law enforcement authorities.

Cookies and Web Beacons

We use a variety of technologies on our website, including cookies. A cookie is a small text string that a website stores in the cookie file of your browser on your computer's hard drive so that the website can recognize your browser in the future. A cookie typically contains the name of the domain from which it originates, the lifetime of the cookie, and a value, usually a unique number. When you visit our website, open our emails, or interact with our services online, we may send you a cookie. Cookies help us verify login status for users of our services, track the point of entry to registration for users participating in affiliate signup programs, and measure the success of marketing campaigns.

Cookies also help us track overall site usage and identify which areas of our website users prefer. This enables us to improve your browsing experience by recognizing you when you return and providing a more personalized experience. The use of cookies is not linked to any personally identifiable information on our website. You may choose to accept or decline cookies by modifying your browser settings. If you disable cookies, you may still use our website, but access to some features or sections may be limited.

Some of our web pages, emails, and online content may contain electronic images known as web beacons, also referred to as single-pixel GIFs. These invisible images help us count users who have visited certain pages, viewed advertisements, or opened our emails. Web beacons collect only limited information such as a cookie identifier, the time and date a page was viewed, and the URL of the page where the beacon is located.

When we send emails, a web beacon may be included to help us determine how many recipients open the email and which links are clicked. This information allows us to improve our communications and tailor our offerings to users. Web beacons cannot be declined when delivered through a regular web page. However, when delivered via email, they can be refused by disabling HTML images or choosing to receive text-only emails through your email software.

Online Advertising

We also use pixels, or transparent GIF files, to help manage our online advertising. These GIF files are provided by our advertising management partners and allow them to recognize a unique cookie stored in your web browser. This helps us understand which advertisements bring visitors to our website and measure the effectiveness of our marketing campaigns.

The information collected through cookies and web beacons for advertising purposes is anonymous and not personally identifiable. It does not include details such as your name, address, telephone number, or email address.

Our advertising delivery and management partners may include Facebook, Rediff.com, and Google (AdWords). For more information about how these partners use cookies and similar technologies, and how you may opt out, please refer to the privacy policies available on their respective websites.

Choice / Opt-Out

GNDU's Anti-Spam policy allows only permission-based email. Users always have the opportunity to opt-out or change their preferences through a link provided in the footer of all non-transactional email messages. These options are available when you sign up for our email lists and in all marketing emails sent by our organization. Alternatively, you may contact us at contact-us@gndu-online.in. If you believe that you have received an unsolicited commercial email from GNDU, please report it to us at this email address.

Some communications, such as important application notifications and billing information, are considered transactional and are necessary for all GNDU customers. These communications ensure that you receive essential updates related to your enrolment and services.

You will continue to receive transactional emails for the duration of your relationship with GNDU, such as while you are enrolled in one of our programs or courses. If you prefer not to receive such communications via email, you may request to be placed on a postal mail alert list by contacting your classroom coordinator.

Links

Some of our sites provide links to third-party websites, such as those of our business partners and online advertising partners. While on these sites, GNDU or its partners may collect information about you. Because GNDU does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

Notification of Changes

This policy is in effect as of Jan 2013, and was last updated to include the Mobile Application Privacy Policy in August 2026. If we decide to change our privacy policy, we will post those changes on the GNDU Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Email Marketing Privacy Policy

GNDU actively uses the internet as a marketing medium. We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive a mailing from us?

Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to contact-us@gndu-online.in for review.

How can you stop receiving emails from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply click on Unsubscribe or Update Profile links at the end of any email.

How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. Sharing and Usage We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Use of Web Beacons

When we send emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.